Saturday 16 May 2015

Knowledge Process Outsourcing(KPO)


Enterprises are increasingly looking to generate value through high quality business expertise and superior productivity. Knowledge Process Outsourcing (KPO) can help them on this front by improving their time-to-market, give them an access to extraordinary skills, and enhance organizational effectiveness. Growing at a rapid speed, the global KPO industry encompasses areas like datasearch, integration, and management services, financial services, research and analytics, technology research, computer aided simulation and engineering design, and professional services such as business research and legal services. Unlike conventional BPO, where the focus is on process expertise, the focus in KPO is on knowledge expertise and requires service providers to possess advanced technical and analytical skills. The Indian KPO sector offers clients a wide range of services among various industry verticals. Apart from IT/ ITES related services, the KPO industry provides several knowledge based solutions such as Engineering services, Web Application development, CAD/CAM Applications, Legal Processes, Intellectual Property and Patent Services, Business Research and Analytics, Legal Research, Clinical Research, Publishing, Market Research, etc. That's the reason why KPO is also known as business research process.

Technical Publications:

In today's highly competitive information technology industry, it has become imperative for companies to lower the time-to-market of a product to ensure its success. A broad range of technical publications like user guides, service manuals, configuration guides and so on, are required to ensure that products perform accurately, safely and dependably. Managing technical content is increasingly becoming a challenge for many organizations.

Value through collaboration:

Josoft Technologies technical publications solutions brings together our expertise in technologies and products for vertical markets, deep-rooted user group orientation and technical documentation methodologies to support all your documentation needs through the product lifecycle. We offer the benefits of seamless execution, scalability, continuous improvement, innovation and flexible business models. By partnering with JosoftTechnologies for technical publications, your organization can concentrate on its core business requirements thus saving time and resources.