Wednesday 25 October 2017

What is business process outsourcing?

Business Process Outsourcing (BPO) is mainly knows for business processes that refer to outsourcing in all fields. A BPO service provider usually operates and manages business process for another company or firm. BPOs also use new skill or apply an existing technology in a new technique to improve a particular business process. Currently India known as one of the best destination for BPO, as most global companies like CANADA, US and UK have been  outsourcing their IT-related business processes to Indian BPO service providers.

Services offered by Indian BPO companies:

Indian BPO companies offer different services, such as, data conversion, data processing, call center services, transcription services, customer support, technical support, inbound call center services, health insurance processing and forms processing.

The BPO Industry in India

India is now the world’s favored BPO market as it has been providing world level quality service in low cost by Indian companies than other competitors in world, such as, Australia, China, Philippines and Ireland. It is a favorable destination due to the cheap labor cost and quality output.

The Main Pros of Business Process Outsourcing in India

Nowadays BPO outsourcing companies are emphasizing more on  completing the work on time at lowest price. BPO in India is usually done for high-level process like legal, financial matters and human resources. Here are some of the advantages of outsourcing your projects to another BPO service company.

Pros of business process outsourcing
–              Cost reduction
–              Better process/cost control
–              Flexibility to grow
–              Reduced operational and recruitment costs
–              Time saving
–              Swiftness and expertise
–              Risk-sharing

Outsourcing is an allocation of precise business processes to a specialist external service provider. Many times service providers outsource that work to another expert team which needs high end accuracy and are time bound.

Source:- Josoft blog

Tuesday 24 October 2017

What Are BPO Services? And it’s Benefits


Do you know, what are BPO services? BPO stands for Business Process Outsourcing, as explained in Wikipedia, Business process outsourcing (BPO).It  is a division of outsourcing that involves ,contracting of the work responsibilities of business functions to a third-party BPO service provider. Where BPO companies take business task from other companies and outsource them in market to small companies and freelancers.

BPO services have been more popular in recent years due to multiple reasons. First, of all BPO services are provided at low cost. It supports a company or freelancer to start their own side or mainstream business and how they can gain profit from it.  There are some trustworthy companies such as Josoft Technologies that provides quality services at low budget and offers good customer support in terms of guiding them through their decision for starting a BPO project.



India has become a great platform for outsourcing or BPO services. India is one of the best place to outsource your project in your budget. Many countries are now working for BPO services some major players are India, Philippines, Malaysia, and China.  Each country has emphasized into different aspect or stream of the BPO sector . For example, the Costa Rica BPO Industry is deeply driven by call centers whereas In India the BPO Industry leans heavily towards IT & call centers as well.

Top Reasons to Use a Call Center BPO:-

  • ·         Cost advantages
  • ·         Save on resources
  • ·         Specialized skills
  • ·         Can Act as the Main Hub of a Business
  • ·         Business Efficiency with a BPO Call Center



Josoft Technologies is a fast growing business outsourcing company, offering different kind of BPO service such as; data entry, data processing, image scanning, transcription services, IT outsourcing and call center services.