BPOs Call Center Services: Voice and Non-voice Process

In this competitive world, Companies are trying to decrease their cost on running call center services to increase the profits. In this effort to decrease costs in operations, all companies trying to find a BPOs company that can provide services in their  budget. For BPO services India is the best place, which offers efficient services at reasonable prices.



BPO call centers

Lead generation for business is one of the most important parts of BPO call centers, so for companies, make sure you are hiring a trusted and result oriented call center company those are specialized in these types of services.



Josoft Technologies is one of the famous names in the BPO market, they are standing in the market successfully to last more than 8 years and have 300+ customers. Josoft Technologies Pvt. Ltd.  Offers both non-voice and voice  BPO Processes such as form filling data entry, call centers, JPEG to doc conversions and captcha typing.



Josoft Technologies’s Inbound Call Center Services

Inbound Sales
Customer Services
Technical Support
Scheduling sales demos services
Dealer Locaters and Referral Services
Josoft Technologies’s outbound call center services

Telemarketing services
Market intelligence services
Direct mail follow-up services
Product sales
Sales lead generation
Customer satisfaction surveys


You can start a call center service company with some basic technology – with a telephone and a computer. To understand the job and responsibilities  of a call center, firstly we need to understand the categorization on which contact centers are majorly divided which is between inbound and outbound call center.

Source: Josoft Blog

Professional Data Processing Services Company in Lucknow, India

Data Processing Services: We at Josoftech, are committed to our clients to give quality data entry services at wide range. Interested people can get more information on our data services and sub-services such as forms processing services, order processing services, image processing services and data cleansing services on our company website.

It’s a growing trend nowadays to outsource data entry projects to trusted service providing company who can give a result oriented work in low-cost. Nowadays work outsourcing to another company is in trend because it’s so profitable, for those who would like to turn around other important matters of business by giving these works to service provider who’s specialized in this area.

Data entry service providers also give custom-made document entry services that are suitable of client companies and those requirements. Some common data entry services that offered by BPOs service companies.
–          Online data entry
–          Offline data entry
–          Data capture and conversion
–          Medical document entry
–          Image Entry
–          PDF document indexing
–          Online data capture services
–          Entry of Surveys

A business outsourcing company is a helpful source for a large number of companies to do that work on time at low-budget.

Josoft Technologies has rich experience of 8 years in offline and online data entry work and services, Josoftech is one of the  leading business outsourcing company offering Online Data Entry Services to his esteemed customers. We at Josoft Technologies Pvt. Ltd. are giving an opportunity for freelancers to earn money by taking work from home projects such as form filling, captcha typing and email id creation work in India.

Source: Josoft Blog

Data Processing Services Provider Company in Lucknow, India

Data Processing Services:

We at Josoftech, are committed to our clients to give quality data entry services at wide range. Interested people can get more information on our data services and sub-services such as forms processing services, order processing services, image processing services and data cleansing services on our company website.

It’s a growing trend nowadays to outsource data entry projects to trusted service providing company who can give a result oriented work in low-cost. Nowadays work outsourcing to another company is in trend because it’s so profitable, for those who would like to turn around other important matters of business by giving these works to service provider who’s specialized in this area.

Data entry service providers also give custom-made document entry services that are suitable of client companies and those requirements. Some common data entry services that offered by BPOs service companies.

–          Online data entry

–          Offline data entry

–          Data capture and conversion

–          Medical document entry

–          Image Entry

–          PDF document indexing

–          Online data capture services

–          Entry of Surveys

A business outsourcing company is a helpful source for a large number of companies to do that work on time at low-budget.

Josoft Technologies has rich experience of 8 years in offline and online data entry work and services, Josoftech is one of the  leading business outsourcing company offering Online Data Entry Services to his esteemed customers. We at Josoft Technologies Pvt. Ltd. are giving an opportunity for freelancers to earn money by taking work from home projects such as form filling, captcha typing and email id creation work in India.

Source: Josoft Blog

What is business process outsourcing?

Business Process Outsourcing (BPO) is mainly knows for business processes that refer to outsourcing in all fields. A BPO service provider usually operates and manages business process for another company or firm. BPOs also use new skill or apply an existing technology in a new technique to improve a particular business process. Currently India known as one of the best destination for BPO, as most global companies like CANADA, US and UK have been  outsourcing their IT-related business processes to Indian BPO service providers.

Services offered by Indian BPO companies:

Indian BPO companies offer different services, such as, data conversion, data processing, call center services, transcription services, customer support, technical support, inbound call center services, health insurance processing and forms processing.

The BPO Industry in India

India is now the world’s favored BPO market as it has been providing world level quality service in low cost by Indian companies than other competitors in world, such as, Australia, China, Philippines and Ireland. It is a favorable destination due to the cheap labor cost and quality output.

The Main Pros of Business Process Outsourcing in India

Nowadays BPO outsourcing companies are emphasizing more on  completing the work on time at lowest price. BPO in India is usually done for high-level process like legal, financial matters and human resources. Here are some of the advantages of outsourcing your projects to another BPO service company.

Pros of business process outsourcing
–              Cost reduction
–              Better process/cost control
–              Flexibility to grow
–              Reduced operational and recruitment costs
–              Time saving
–              Swiftness and expertise
–              Risk-sharing

Outsourcing is an allocation of precise business processes to a specialist external service provider. Many times service providers outsource that work to another expert team which needs high end accuracy and are time bound.

Source:- Josoft blog

What Are BPO Services? And it’s Benefits

Do you know, what are BPO services? BPO stands for Business Process Outsourcing, as explained in Wikipedia, Business process outsourcing (BPO).It  is a division of outsourcing that involves ,contracting of the work responsibilities of business functions to a third-party BPO service provider. Where BPO companies take business task from other companies and outsource them in market to small companies and freelancers.

BPO services have been more popular in recent years due to multiple reasons. First, of all BPO services are provided at low cost. It supports a company or freelancer to start their own side or mainstream business and how they can gain profit from it.  There are some trustworthy companies such as Josoft Technologies that provides quality services at low budget and offers good customer support in terms of guiding them through their decision for starting a BPO project.

India has become a great platform for outsourcing or BPO services. India is one of the best place to outsource your project in your budget. Many countries are now working for BPO services some major players are India, Philippines, Malaysia, and China.  Each country has emphasized into different aspect or stream of the BPO sector . For example, the Costa Rica BPO Industry is deeply driven by call centers whereas In India the BPO Industry leans heavily towards IT & call centers as well.

Top Reasons to Use a Call Center BPO:-

• ·         Cost advantages
• ·         Save on resources
• ·         Specialized skills
• ·         Can Act as the Main Hub of a Business
• ·         Business Efficiency with a BPO Call Center

Josoft Technologies is a fast growing business outsourcing company, offering different kind of BPO service such as; data entry, data processing, image scanning, transcription services, IT outsourcing and call center services.

Importance of Business Outsourcing Companies in BPO Sector

Bpo is just not a term it’s a world in itself. The Business is growing at a rapid rate and Outsourcing company plays a major role in making the project reach to its right clients. BPO companies work day and night to outsource the projects. There are plenty of companies which claims them to be best but are not and mainly fools the people in the name of Bpo. But we are different from others and offer the best in class services.

Josoft Technologies Pvt Ltd is a fast growing BPO service company based in Lucknow, which delivers quality and cost-effective services. We (Josoftech) have a rich experience of 8yr in business outsourcing field, we are offering one of the best and highly reliable BPO services for both voice and non-voice. As known Nowadays business outsourcing companies are playing a major role in BPO sector, call center services which offers the customers a good global clientele. They do follow a confirmed and result oriented process with the assured value for money. Some main benefits to associate with a BPO service company are listed below:

1.Cost effective service

2.Good ROI

3.Customer support

4.Generate new leads/day

5.Manage your workload

BPO service companies are also helpful and best source for freelancers those are planning to start his/her own business or planning to get some individual project to work from home as freelancer. Josoft Technologies is one of the best business outsourcing company in Lucknow that’s offering cost effective service.

Source- Josoft Blog

Franchise business opportunity in ITES industry

The term Business Process Outsourcing or BPO as it is popularly known, refers to outsourcing in all fields. A BPO service provider usually administers and manages a particular business process for another company. BPOs either use new technology or apply an existing technology in a new way to improve a particular business process. India is currently the number one destination for business process outsourcing, as most companies in the US and UK outsource IT-related business processes to Indian service providers.

The BPO Industry in India

In India, Business Process Outsourcing (BPO) is the fastest growing segment of the ITES (Information Technology Enabled Services) industry. Factors such as economy of scale, business risk mitigation, cost advantage; utilization improvement and superior competency have all lead to the growth of the Indian BPO industry. Business process outsourcing in India, which started around the mid-90s, has now grown by leaps and bounds.

India is now the world’s favored market for BPO companies, among other competitors, such as, Australia, China, Philippines and Ireland. The BPO boom in India is credited to cheap labor costs and India’s huge talent pool of skilled, English-speaking professionals. Research by the National Association of Software Services and Companies (NASSCOM) has revealed that quality orientation among leading BPO companies, 24/7 services, India’s unique geographic location and the investor friendly tax structure in India have all made the BPO industry in India very popular.

Services offered by Indian BPO companies

• Indian BPO companies offer varied services, such as, customer support, technical support, telemarketing, insurance processing, data processing, forms processing, bookkeeping and internet / online / web research. Customer support services: 24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.

• Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.

• Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.

• IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics. Insurance processing: New business acquisition and promotion, claims processing, policy maintenance and policy management.

• Telemarketing services: Interacting with potential customers and creating interest for the customer’s services/ products. Up-selling, promoting and cross selling to existing customers and completing online sales processes. Data conversion services: Data conversion for databases, word processors, spreadsheets and software applications.

• Data conversion of raw data into PDF, HTML, Word or Acrobat formats. Bookkeeping and accounting services: Maintenance of the customer’s general ledger, accounts receivables, accounts payable, financial statements, bank reconciliations and assets / equipment ledgers.

• Form processing services: Online form processing, payroll processing, medical billing, insurance claim forms processing and medical forms processing. Online research: Internet search, product research, market research, surveys, analysis, web research and mailing list research.

Offline data entry projects and its benefits

What is Offline Data Entry?

Offline Data Entry denotes to the collection of data according to the directives of clients. The name offline is describes as the internet is not used for data assembling procedure. It is one of the outsourcing processes which is fairly common now a days.

Offline Data Entry work is a really simple form of work that you can do it even from your home. This kind of work requires a computer or a laptop and some software at times.

Need for Offline Data Entry

Business and data are related to each other in a way that one is incomplete without the other. Every business undergoes the generation of data each and every second and this data has to be recorded for future references, but updating huge amount of data each and every day for the business organizations is next to impossible. Therefore, every business association is seeking for an efficient data entry service provider. Outsourcing data entry service online is a pronounced way out to preserve your data in proficient manner.

Offline Data Entry and JOSOFT

JOSOFT provides its client efficient data entry services where they hire people who are experts and people who are enthusiastic about Offline Data Entry Work from Home. Each and every data that the clients want to be recorded are updated plus they follow the procedure mentioned by the client strictly. Offline data entry job offered by JOSOFT is extremely easy with just few simple rules which will depend on client. JOSOFT offers various data entry services which are as follows:

for more read from here

7 easiest ways to earn money without investing a lot of time

Want to make some extra money on the side without taking on a part time job or being tied down to a client? or Want to Work from Home and Earn Money

Whether you’re short of time, short of money, or both, here are seven quick money making ideas that almost everyone can do and earn money.

7 ways to work from home and earn money

1. Fill Out Online Surveys

If you have just a few minutes, you could spend it filling out online surveys. There are multiple sites that will pay you to do so and it’s very easy. All you have to do is register, and start filling answering questions. Typically these are online market research surveys for big brands. Some companies even pay you just for installing an app or playing a game!

2.Baby Sitting

Parents post jobs on Sittercity for everything from a full time nanny to the occasional date night sitter. You can apply to the postings, meet the family and get hired. The average pay for a sitter is a little over $12 an hour.

3. Data Entry Work From Home

Data Entry Work are the easiest form of work from home that will help you earn a lot of money. You can do some simple work like Jpg to Doc conversion or form filling projects.

visit for more 

Find a Leading BPO Service Company to Outsource Your Projects

Every organization has many different tasks at many different levels, with numerous employees, multiple operations and a wide range of customers, it cannot function smoothly if it does not use some valuable services offered by Business Outsourcing Service Companies in some specialized fields. Availing these services by outsourcing some processes of the business has become a common practice these days. May it large or small businesses, every business is opting to outsource their process to get efficient and expert service.

When the concept of business outsourcing began in the world, there was a trend in the activities being outsourced; some of the famous process that is being outsourced is inbound and outbound call centers, technology services, data entry services etc. More and more companies are outsourcing their process because of the huge benefits that they receive. They get great services with small investment as compared to setting up a whole new department. Other than this, a Business Outsourcing Company can get you many other benefits such as:-

For more visit our official blog

Josoft Technologies Services for online and offline data entry projects

Josoft Technologies Pvt. Ltd. performs a variety of outsourcing services with superior speed and technical accuracy and these services may range from Data base management, BPO non voice processing, back office services, Web data capture and extraction, data conversion, ebook conversion, catalog conversion, HTML conversion, data mining, data processing, PDF processing, form processing, data transcription, data cleansing, OCR clean up, PDF conversion, Medical billing & coding, Medical data entry, Mortgage data process, Internet Research Analysis etc.

Josoft Technologies has been successfully providing end to end tailor made solution in BPO sectors for about 10+ years and has a prestigious clientele over UK, USA, Canada, Australia, Asia etc. Josoft Technologies touches nearly varied industry segment that ranges from healthcare, medical, retail, online, legal, mobile, finance, insurance, pharmaceutical, transportation, shares, marketing, educational, corporation, entertainment and more.

Business and data are co-related with each other. In every second data is being developed and updated frequently. Every business organization finds it difficult to manage this huge volume of data. So every business organization is looking for a streamlined data entry service. Outsourcing data entry service online is a great solution to preserve your data in professional way.

In an online data entry system all the data are manually typed into web based applications / databases or by using remote access. Josoft Technologies, a renowned business process outsourcing company, provides complete support and solution for all types of online data entry management and related work by transcripting raw data into electronic format.

Internet Marketing and it's benefits in this era

Internet Marketing is a term used for marketing products and/or services online. It refers to advertising and marketing efforts by use of present technology and electronic medium. Essentially, Internet marketing refers to the strategies that are used to market a product or service online. Internet marketing and online advertising efforts are typically used in conjunction with traditional types of advertising like radio, television, newspaper and magazines. It provides marketing strategies that include search engine optimization and search engine submission, copywriting that encourages site visitors to take action, web site design strategies, online promotions, reciprocal linking, and email marketing.


There are a number of terms specific to online marketing:

 Internet:

 It is helpful to know whether you’re a search engine marketer or just need to speak with one.

CRO (Conversion Rate Optimization): 

 It helps marketers to understand how effective their calls-to-action are on a website. Planning for CRO is important when youare selling a product or service, asking visitors to sign up for your newsletter or any other action.
 
Local Search:

 One area of search engine marketing that is beginning to grow is local search. This allows users to find Web sites and businesses that are within a local geographic range.

Mobile Marketing:

 With an ever-increasing number of consumers depending on their smartphones, it is possible for any business to reach a target audience. For this reason, it is important to have a mobile site or even an app for your business.

Permission Marketing:

  It will ask users’ permission to display the ad. If a person gives permission, the probability to look at it and absorb the information it provides, is much greater.

Remarketing/ Retargeting:

 When a user visits your website, a cookie is set on their computer. Even after they leave your website and continue searching around the Web, your ads will pop up wherever they are. This keeps your site in their mind.

Contextual Advertising:

 It is a form of advertising that offered by most search engine advertisers, like Google. It post your ads with Web pages, blog posts and news articles that are related to your organization. By matching your advertised search terms with Web content, there is a higher chance of click through and conversion.

Day Parting:

 This means setting up your ads to display only at certain times of the day and/or week. Selecting the best time to have your ads on display can save money while giving you the most reach.

Geo-Targeting:

With geo-targeting, you can set your ads, including PPC campaigns, to reach only those in a specified physical location. Search engines use IP addresses to determine if a user is in the market that you are trying to reach or not.

ROS (Run of Site):

 This allows banners to appear on any page inside of a website. Then, no matter what page a person clicks through on your website, they can easily see that advertisement.

Unique Value Proposition (UVP):

 This is any trait that sets your company, service and products apart from all the rest. .



MAIN COMPONENTS OF INTERNET MARKETING

Ecommerce

Ecommerce refers to the buying and selling of goods and services online and the transfer of funds between buyer and seller. E-commerce is widely considered the buying and selling of products over the internet, but any transaction  that is completed solely through electronic measures can be considered e-commerce. E-commerce is subdivided into three categories: business to business or B2B (Cisco), business to consumer or B2C (Amazon), and consumer to consumer or C2C (eBay), also known as electronic commerce.

Niche Marketing

Niche Marketing is a popular form of internet marketing that involves targeting a subset of an industry or market. In other words, a more narrowly-defined group of target customers. The aim is to avoid going up against established competitors and instead create valuable products and services for a previously underserved market segment. With so much choice available online and the ease with which information is searchable, increasingly internet-sarvy customers gravitate to these specialist providers, who are marketing specifically to them, creating a mutually-beneficial relationship.

Affiliate Marketing

Affiliate marketing is a form of internet marketing where a company pays or rewards an affiliate for visitors and sales generated as a result of their marketing efforts. There are two ways to approach affiliate marketing: You can offer an affiliate program to others or you can sign up to be another business's affiliate. As the business driving an affiliate program, you'll pay your affiliates a commission fee for every lead or sale they drive to your website. Your main goal should be to find affiliates who'll reach untapped markets. For example, a company with an e-zine may make a good affiliate because its subscribers are hungry for resources. So introducing your offer through a "trusted" company can grab the attention of prospects you might not have otherwise reached.

You should also make sure you aren't competing with your own affiliates for eyeballs. Any marketing channels you're using, such as search engines, content sites or e-mail lists, should be off limits to your affiliates. Put marketing restrictions into your affiliate agreement and notify partners immediately. It's your program--you set the rules. Or, if you prefer, you can let your affiliates run the majority of your internet marketing.


Source: josoft blog

India's leading otsourcing company- Josoft Technologies Pvt. Ltd.

JOSOFT TECHNOLOGIES, a pioneer among Indian outsourcing company, provides business outsourcing across a range of services for global organizations. We transform our clients’ business operations, making them smarter, faster and cheaper, while working with visionary organizations to define innovations in strategic outsourcing. Josoft Technologies enables high performance for our clients’ business operations through outsourcing management.

We, Josoft Technologies are a leading business outsourcing company in India. We outsource our projects globally; you may also take the projects and get paid at home. We can also help you in your business growth by giving you the best inbound and outbound call center services.

The need to outsource customer support services:

The fact that there needs to be an intense focus on customer care is indisputable. Acquiring new customers as well as keeping existing customers satisfied by anticipating their needs can only be done through good customer support. Outsourcing to JOSOFT TECHNOLOGIES offers a convincing case for ROI (return on investment), minus a lot of the risk inherent in setting up a complex operation that is not a core competency.

Why Josoft?

Josoft Technologies, offer world class Offshore & Outsourcing Telemarketing Call Center services, and BPO Services which help promote the success of our customers. By providing innovative, value added applications and services.

Our Services

•     Data Entry
•     Data Processing
•     Data Conversion
•     Image Scanning
•     Inbound Call Center

Offline Data Entry projects of Josoft Technologies

Offline Data Entry services are a significant part of our outsourced offline data entry services. Offline data entry is a common practice among many global organizations in recent years. It is a perfect match for all your Data Entry Needs. We are good data entry service provider in all over India.In many cases, large business organizations outsource the service to reduce some workload to focus more on other important business activities. By outsourcing offline data entry services most companies get benefits by reducing costs, high work efficiencies and can concentrate on their core competence.

Offline data entry work is one of the good services of Data Entry work in India and we are providing best data entry service India. This is one of the best home/official jobs for peoples who want to work at home & earn an excellent income from home.

Offline Data Entry Project

Offline Data Entry is a Perfect match for your Data Entry Needs. Today many global businesses prefer outsourcing their Offline Data Entry Projects from different Data Entry Service providing companies. This is one of the best home/official job for people who wants to work at home & earn an excellent income from the comfort of home.

Advantages of Offline Data Entry by Josoft Technologies Pvt. Ltd.:

•  All kinds of offline data entry jobs are offered.
•  Reasonable pricing for high quality product.
•  Use of latest technology to ensure the best quality result.
•  Highly qualified team specifically trained to handle projects.
•  Data is checked and verified by qualified experts.

A Growing Atmosphere of Business Franchise in India

India is a developing country and its growth rate is very high in this modern era so, business is also increasing in all the fields either in production/ manufacturing or in service. In this way, Business Franchise in India is also increasing with the development of the business as it is not possible for an organization to keep control and to keep an eye on its business in every part of India. The organizations are giving franchise to some trusted persons who can help them in expanding their business in different parts of India.

We offer franchise to people to join hands in the growth and expansion of Josoft Technologies. The franchisee can sell a basket of online and offline projects and earn handsome commission. The franchise is provided with regular training and updates. We, who cannot handle all customers located at different places, our Franchise is the only solution that works, be it for technical support, administrative support, or business in general.

We are committed to provide the best possible customer support in every location where our workers work for us. We intend to give perfect training with full support. In addition, we also have excellent IT based businesses suited for specific cities/states. When you start as a Josoft Technologies franchisee, you will get full support at every step to improve your Income. Our goal is your & ours’ combined success.

If you, as a franchisee give us business, the owners we provide huge commission. Once approved as a franchisee, you will have your own Website. We will publish your advertises in your area. We will give you many leads in your location. You just have to follow them up. For any further details, you can provide direct contact details. We do not provide franchisees on city specific basis. You can collect orders from anywhere in world.

Increase productivity at call centers by Josoft Technologies

Contact Service Centers are always under pressure to increase organization productivity and efficiency. They are the direct point of contact. Thus talking about productivity, Call center Managers always emphasize on improving the quality off work agents deliver. It is easy to speak about, but harder to achieve. Hence motivation, communication and teamwork are always sought out for increasing the productivity of call center agents. It is important to keep morals of employees high. In such a high turnover business it becomes difficult to track each and every employee and track their performance and moral levels. Eventually to increase productivity the Call Center agents needs to be looked after for.

Give your agents short breaks. 

Giving your agents short break during the shifts will help in releasing the pressure that mounts after taking dozens of calls. It will help them in revitalizing and regaining energy levels to take further calls. It will also help as a stress buster. Taking back to back calls can at times be very hectic and exhaustive. After taking back to back calls the operator can at times perform lower than expected. Probability off them delivering the right information decreases. Hence theses short breaks will come as a life saver for both the call center and the operator. Continuous calling process can also frustrate the operator. To avoid such situation short breaks prove to be vital.

Option of working from home. 

Allowing your operators to work from home and giving them flexibility shows them how much you trust them. A cloud based system could be solution to allowing operators to work from home. A cloud based system will not affect the working and operators can easily access the work space from any place without being present in the office. Working from home will also prove to be beneficial, as people working from home tend to yield higher productivity, as they find lot of comfort in their home. It is their own zone and hence comfort levels are high. As far is monitoring is considered, you can track all your remote employees through cloud system. Implementing work from home could be done on basis of 2 to 3 days per week. The organization can take a step further by reimbursing the internet connection charges that employee has to bear by working from home. This will make employees feel cared by the organization.

Agents can see their own performance card. 

With usage of technology the employees will be enabled to track their own performance. This will create a competitive environment on the floor. With real time analytics employees will strive to do better than what they are doing. They will also be able to see the performance of others on the floor, by this they try to outperform each other and overall productivity of the call center will improve. This will help employees to see in real time where they are going wrong and they will be able to improve their mistakes immediately. This step can also prove as a motivational booster, as employees who are doing well will be motivated to do even better, and those who are under-performing will be able to set benchmark for their work. Research study shows self evaluation is best for corporate culture, rather than your manager pointing out to you your weaknesses. This helps in motivation process also.

Providing agent with information about the caller.

 The biggest factor influencing the time duration of call is finding out comprehensive information about what customer needs. Half of time on call is spend on understanding the problem of the caller. This is a huge amount of time. The software present in the call center containing relevant information about the caller helps in reducing the handle time and increasing the productivity of overall process. For increased productivity the information needs to be readily available to the agent in a comprehensive format. The information can popup as the caller calls. The more information about the caller the better it is for the agent to understand its history, past grievances, and other queries. By analyzing the information given, the call experience could be made better.

Offer agents to develop their skills for career progression. 

This is a great way of employee engagement. This will not only increase job satisfaction of the employees, but will also increase their competencies. To accomplish Skill development, the Managers can conduct workshops, interactive sessions. training sessions and various other methods like seminar, or short courses. This will keep employees hooked on to the job, as they learn new skills which will help them in shaping their careers. Another good method could be providing certifications on all skill development programs, this will give credibility to the programs and certifications could be used by employees to advance in their career. With using methods like skill development and providing self evaluation information will help employees in taking ownership of their development and growth. This way they will feel like not doing a job, but pursuing a career.

Make Flexible Shifts as per Employee. 

Power should be given to employees to schedule and plan their own shift timings and shift structure, that will fit accordingly in their unique lifestyle. There should be options for flexible shifts and work from home options. This will give the employees the ownership of their work. This way employees will be able to work in their most convenient time. This will give them flexibility and will also improve long term productivity. Employees will also feel mentally relieved. If they will work on their own timings, they will tend to feel special.

Have Monthly Contests and Reward System. 

Eventually all call center operators need motivation and appreciation to do their work efficiently. To inculcate practices such as monthly contests could placed in order to make sure employees are in healthy competition mode. A little bit of competition should always be there in workplace, it helps in increasing the productivity. It is well said that competition brings in motivation to the work. Monthly Contests can help employees exceed the expectation of the work. Benchmarks get new heights when it comes top monthly contests. Next are the reward system. Rewards and incentives should be used to provide employees that exceed the normal benchmarks and yield maximum productivity. Incentive system helps motivate the employees to excel in their work. This also helps in increasing job satisfaction and scope for personal growth within the organization. It also helps in preventing talented employees from leaving the organization.

Find The Right Business Franchise Opportunities in India

A business franchise consists of a contract between two parties, the franchisor and the franchisee, that allows the franchisee to sell products and services under the trademark of the franchisor. Franchise business is one of the safest and risk-free way to start your own business through franchising opportunities. Before taking business franchise, you should always know about product and services that company is offering.

Buying a franchise is much easier than starting a new business, business franchisor provides you an opportunity to start work with them as a business partner under that brand name. You can earn much more to be a business franchise of a famous brand than a new setup business.

“Franchising is a cost effective alternative than investing in a new start up.”

When you purchase a business franchise that means you are accepting and adopting another company business model to sell their products and services. The franchisee, or the person who takes the franchise, has to pay a startup fee to the franchisor.

When you decide to take-up a franchise, you need to decide the industry you wish to work in. Nowadays, nearly all industries are invited to companies and peoples to work with them as a franchise. Food, entertainment and BPO fields are more demanding business. You also need to decide whether you wish to set up a proper business, where you can work better and can give you 100% in that business.

Josoft Technologies, is a leading business outsourcing company that invites companies and peoples to take that franchise and work with them. As Josoftech, business franchise, you can earn between 10K-5Lacs in a month.

Requirements for Franchise

-          An office space at a good location & having a good professional decor. (Note: The office space can well be in the market place or even at your home, the location is not a mandatory issue).

-          One computer with internet connection.

-          Good knowledge of Computer & Internet

-          Good deal skills & power to convince the customers.

We offer franchise to people to join hands in the growth of Josoft Technologies. The franchisee can sell a basket of available online and offline projects and earn good commission.

Jpg to doc conversion data entry project tutorial from josoft

Offline Data Entry Services

Offline Data Entry services are a significant part of our outsourced offline data entry services. Offline data entry is a common practice among many global organizations in recent years. It is a perfect match for all your Data Entry Needs. We are good data entry service provider in all over India.In many cases, large business organizations outsource the service to reduce some workload to focus more on other important business activities. By outsourcing offline data entry services most companies get benefits by reducing costs, high work efficiencies and can concentrate on their core competence.

Offline data entry work is one of the good services of Data Entry work in India and we are providing best data entry service India. This is one of the best home/official jobs for peoples who want to work at home & earn an excellent income from home.

Offline Data Entry is a Perfect match for your Data Entry Needs. Today many global businesses prefer outsourcing their Offline Data Entry Projects from different Data Entry Service providing companies. This is one of the best home/official job for people who wants to work at home & earn an excellent income from the comfort of home.


Advantages of Offline Data Entry by Josoft Technologies Pvt. Ltd.:

•  All kinds of offline data entry jobs are offered.
•  Reasonable pricing for high quality product.
•  Use of latest technology to ensure the best quality result.
•  Highly qualified team specifically trained to handle projects.
•  Data is checked and verified by qualified experts.

Here is the  youtube video to help you guide how to do the project.

Josoft technologies- Leading Data Processing Services Company in Lucknow, India

It’s a growing trend nowadays to outsource data entry projects to trusted service providing company who can give a result oriented work in low-cost. Nowadays work outsourcing to another company is in trend because it’s so profitable, for those who would like to turn around other important matters of business by giving these works to service provider who’s specialized in this area.

We at Josoftech, are committed to our clients to give quality data entry services at wide range. Interested people can get more information on our data services and sub-services such as forms processing services, order processing services, image processing services and data cleansing services on our company website

Data entry service providers also give custom-made document entry services that are suitable for client companies and those requirements. Some common data entry services that offered by BPOs service companies.

–          Online data entry

–          Offline data entry

–          Data  conversion

A business outsourcing company is a helpful source for a large number of companies to do that work on time at low-budget.

Josoft Technologies have rich experience of 8 years in offline and online data entry work and services, Josoftech is one of the  leading business outsourcing company offering Online/offline Data Entry Services to his esteemed customers. We at Josoft Technologies are giving an opportunity for freelancers to earn money by opting to work from home projects such as form filling, jpg to doc conversion etc.