Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party service provider. Cost savings is one of the most important benefits and advantages of outsourcing business process.
BPO is often divided into two categories: Back office outsourcing which includes internal business functions such as human resources or finance and accounting, and front office outsourcing which includes customer-related services such as marketing or tech support. Read More>>
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