Tuesday 9 February 2016

Inbound Call Center Services – JOSOFT TECHNOLOGIES

Call centers are committed to handling a large volume of incoming calls, but inbound call center services include more than taking caller messages they literally function as a customer service department and extension of your business. Inbound call center services include providing answers to any questions customers might have about offered services and products, and many more.


We are a well established and reputed business outsourcing company having an efficient and customized call center services to meet your specific business requirements and having an experience of inbound customer service operations over a number of years. That’s an advantage that translates into customer loyalty. Our skilled professionals and usage of latest technologies helps us provide prompt and efficient call center support.

We are a well-established and reputed outsourcing company, which has handled inbound customer service operations of several global organizations, across a wide range of domains over the years. Our high-tech infrastructure, presence of skilled call center professionals and usage of latest telecommunication software helps us provide prompt and efficient call center support and phone answering services 24x7 that are tailor-made for your customers.

JOSOFT TECHNOLOGIES's Inbound Call Center Services:

  •  Charge back handling services
  •  Consumer Response
  •  Customer Services
  •  Dealer Locaters and Referral Services
  •  Direct Mail /TV Response
  •  Directory inquiry services
  •  Email Management Services
  •  Event scheduling services
  •  Indexing of scanned documents

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